Kos is an Italian private health group that operates in the social-health care sector. In particular it concentrates its activities in residential chronicity, rehabilitation and psychiatry as well as advanced technology applied to medicine and acute medicine. To date, the KOS group is formed by the Residenza Anni Azzurri, S.Stefano Rehabilitation Institute, Redancia, Medipass and Suzzara Hospital. Created in the year 2002 KOS is present in 11 Italian regions and recently also in the UK and India managing a total of 83 structures, 24 outpatient centers and 27 service centers for a total of 6400 employees.
During the last ten years KOS has followed a path of growth through acquisitions and start-up of new structures, with particular attention to the continuous improvement of the quality of the services offered to its patients. Throughout this process, the information needs of management have been constantly evolving both for operational and governance aspects. KOS therefore found itself faced with the need to have an adequate platform that would allow it to keep under control the budgets related to the various operating areas, process monthly books for the individual LEs and Business Units, create directional reports on a daily, weekly and monthly basis and continuously monitor KPIs relating to the Group and Operations.
To meet the needs of the KOS group, an integrated platform of Business Intelligence and Corporate Performance Management was created. Thanks to that the group's performance was controlled through the various planning and controlling functions, reporting, data analysis and scorecards. All this made it possible to plan and monitor the objectives established during strategic planning, guaranteeing visibility of the results achieved to shareholders and providing support tools for operational decisions.